Drinking Our Own Champagne: Implementing Engagement and Customer Health at SiriusDecisions Webcast Replay

December 5, 2019

At SiriusDecisions, we’ve had a customer success team in place for years. As the function evolved, our approach matured, but there was still a lot of guesswork – educated guesswork, of course – that was driving how we helped our customers drive value through their engagement with us. We tackled the challenge with a data-driven approach and leveraged a cross-functional team to become more predictive, and take our efforts to the next level.

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The Messaging Nautilus Webcast Replay
The Messaging Nautilus Webcast Replay

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40 Percent of Budget and What Do I Get: Event Success in the Digital Age Webcast Replay
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