Customer Engagement Strategies: Planning 2020 Webcast Replay

August 28, 2019

Planning for the upcoming fiscal year can be a daunting initiative for many b-to-b leaders. It’s easy to fall back on the tactics that were executed in the previous year, instead of considering new shifts in the market and insights on what’s working for other organizations. In b-to-b, a common fallacy leads organizations to believe that the only path to success focuses on acquiring new business, but the reality is that investing in customer engagement, retention and growth establishes a better path to growth. Many forces are causing b-to-b leaders to reevaluate how to prepare for the future, which often warrants an in-depth analysis of customer behavior and resource allocation. Though making these changes may not be easy, they are delivering an era of incredible opportunity for organizations that learn to navigate and thrive in the new environment. In this replay, we describe five trends that customer engagement leaders should incorporate into their planning for 2020.

Previous Article
2019 Summit APAC: Agenda Preview Webcast Replay
2019 Summit APAC: Agenda Preview Webcast Replay

In this 10-minute replay we reveal what's new for this years Summit!

Next Item
Product Management: Planning 2020 Webcast Replay
Product Management: Planning 2020 Webcast Replay

In this webcast replay, we describe six assumptions that product management leaders should incorporate into...

×

Download Now

First Name
Last Name
Business Phone
Job Title
Industry
Company Name
Company Address
City - optional
State - optional
Zip/Postal Code - optional
Country
!
Thank you!
Error - something went wrong!