Developing the Customer Community Webcast Replay

November 18, 2015
 

Understand the benefits of developing the customer community in a strategic fashion

Learn how to leverage offline and online resources to drive customer engagement and advocacy, and gather insights to support growth goals.
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The SiriusDecisions Customer Lifecycle Framework
The SiriusDecisions Customer Lifecycle Framework

Learn how to support the customer lifecycle in a systematic way to drive loyalty, retention and growth.

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Customer Marketing Competencies
Customer Marketing Competencies

Learn which key competencies customer marketing professionals need to drive success in today's b-to-b envir...