×

Download Now

First Name
Last Name
Title
Title Level
Company
Business Phone
Country
State or Province
Revenue Size
Industry
I'm ready to speak with sales
I consent to SiriusDecisions processing my data and sending me marketing communications
Refer to our Privacy Policy
Thank you!
Error - something went wrong!
   

The SiriusDecisions Customer Lifecycle Framework

March 2, 2016

Customer engagement leaders build the business case for investment in the post-sale experience, and define how to measure the business impact of that investment. The SiriusDecisions Customer Lifecycle Framework supports these efforts by providing a framework for identifying gaps and ensuring full customer lifecycle support. Four phases make up the framework from two points of view: the company and the customer.

Previous Article
High Performance: Customer Engagement Webcast Replay
High Performance: Customer Engagement Webcast Replay

In this session, you'll walk away with data and tips on how to invest in people, programs and technology, w...

Next Item
SiriusFoundations: Customer Engagement Webcast Replay
SiriusFoundations: Customer Engagement Webcast Replay

SiriusFoundations will help new and veterans alike by presenting a fresh take on established SiriusDecision...