Best Practices for Driving Customer Renewals Webcast Replay

March 10, 2016


Understand how customer retention can be utilized as part of a best-in-class growth strategy

Gain best practices for measuring customer retention and developing a customer renewal strategy, including the six success factors for driving customer renewals.

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Top Priorities for the Customer Engagement Leader
Top Priorities for the Customer Engagement Leader

Description: Lisa Nakano, Research Director, discusses what is top of mind with customer engagement leaders...

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Customer Marketing Competencies
Customer Marketing Competencies

Learn which key competencies customer marketing professionals need to drive success in today's b-to-b envir...