B2B Customer Experience: The Definitive Guide to What Matters Webcast Replay

June 22, 2016


Explore the potential of leveraging customer experience

Learn which elements of focus in your customer experience strategy truly matter, and learn the results of a major study on customer preferences in the post-sale lifecycle to help fuel your efforts.

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Top Priorities for the Customer Engagement Leader
Top Priorities for the Customer Engagement Leader

Description: Lisa Nakano, Research Director, discusses what is top of mind with customer engagement leaders...

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Customer Marketing Competencies
Customer Marketing Competencies

Learn which key competencies customer marketing professionals need to drive success in today's b-to-b envir...